1. How do I know that my order is confirmed? Once you place an order, you will receive a confirmation call and email. The confirmation will include your order number and the estimated delivery time.

2. Can I modify my order after placing it? We can make changes to your order if it has not yet been processed. To request modifications, please email us at support@mobimerch.com within 24 hours of placing your order. Once the order is fulfilled, no changes can be made. If you wish to remove items, contact customer support to cancel the order so a new one can be placed.

3. How can I track my order? You will receive an email with shipment details, including the AWB number and courier company’s name. Use this information to track your order on their website. You can also track your order through our website or email us at support@mobimerch.com.

4. Are there any shipping charges? Shipping charges depend on your location and delivery options. Costs vary based on the items ordered, total weight, and shipping destination. The final shipping amount will be displayed at checkout before payment.

5. Do you offer Cash on Delivery? Yes, we offer Cash on Delivery (COD) for an additional fee of Rs. 99. COD orders are not eligible for cashback or free gifts. Choose online payment for better deals.

6. What are the different ways I can order? You can order online through our website, via email at support@mobimerch.com, or by calling us at 1800 890 6602. For email and call orders, please provide:

• Name
• Complete Address with Pin Code
• Email Address
• Product Details
• Phone Number

7. How long does it take for the order to arrive? We ship items within 2 working days of receiving the order. Shipments usually arrive within 5-6 working days. Additional time may be required for remote areas or unforeseen weather conditions.

8. Can I have a different billing and shipping address? Yes, you can provide separate billing and shipping addresses.

9. How can I get in touch with the company? You can email us at support@mobimerch.com or call us at 1800 890 6602.

10. Can you expedite my order? Expedited delivery options vary by region. If you need priority shipping, please contact our customer support team.

11. Why is my shipment delayed? We aim to ship orders within 2 working days. Delivery typically takes 5-6 working days but may be delayed due to remote locations or adverse weather conditions.

12. How can I pay for my order? We offer secure payment options, including CC Avenue, Razor Pay, and PayTM. Choose the method that best suits you.

13. How can I cancel my order? Canceling your order is simple. You can:

• Email us at support@mobimerch.com with the subject “Cancel My Order,” and we’ll process your cancellation.
• Cancel during the confirmation call we make before dispatching your order.
• Call our customer support during office hours (10:00 AM – 5:00 PM) at 1800 890 6602.

☑️ Free shipping on prepaid Orders.

☑️ Rs.99 COD charges on COD orders

 Estimated Shipping Time

🛫 North India – 3-5 Business Days

🛫 South India – 5-7 Business Days

🛫 North East – 5-8 Business Days

🛫 West India – 5-7 Business Days

Cancellation can be done within 24 hours or before dispatched message of the order placed. Kindly email us at